‍Last Updated: January 2026

The Healing Oasis Resort Inc. ("we," "us," or "our") operates thehealingoasis.ca and is committed to protecting your privacy in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

What Personal Information We Collect

We collect information necessary to provide our services, such as:

• Contact details (name, email, phone, address)
• Booking and payment information
• Health-related information shared voluntarily (for safety/program customization)
• Other details provided during inquiries or registration

How We Use and Disclose Your Information

We use your personal information to:

• Process bookings and payments
• Communicate about your reservation, program details, and follow-up
• Provide and improve our services

We keep your contact information private and do not sell, rent, or trade it to third parties for marketing purposes. We reserve the right to contact you regarding your booking, program updates, future offerings, or related wellness information.

Medical or health records you share are stored securely in PracticeBetter, a third-party secure portal designed for health practitioners. While we take reasonable steps to protect your information, we have no control over PracticeBetter's servers, policies, or security practices. Their privacy practices are governed by their own terms (available on their website). We recommend reviewing them.

We may disclose information if required by law, to protect rights/safety, or with your consent.

Your Rights

You may request access to, correction of, or deletion of your personal information (subject to legal exceptions). Contact us to exercise these rights.

Security

We use reasonable safeguards to protect your information, but no transmission or storage is 100% secure.

Changes

We may update this policy. Check back periodically.

Contact

For privacy questions, contact us at info@thehealingoasis.ca.