Terms & conditions

Last Updated: January 2026

Welcome to The Healing Oasis (thehealingoasis.ca), a cancer wellness retreat operated by The Healing Oasis Resort Inc. ("Company," "we," "us," or "our"). By accessing our website, booking a retreat/cohort, or participating in any of our programs, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use our services.

1. Nature of Services

Our programs are holistic wellness retreats focused on supporting individuals in their cancer journey through nutrition, lifestyle practices, emotional support, workshops, and complementary therapies in a peaceful, nature-based environment.We emphasize a holistic approach: we believe the body has innate healing mechanisms, and the most effective support combines physical, mental, emotional, and spiritual elements. We encourage all participants to fully engage with the entire program rather than attending for one specific treatment.

Important Medical Disclaimer:

We make no medical claims whatsoever. Our programs are not intended to diagnose, treat, cure, mitigate, or prevent any disease, including cancer. We do not offer medical treatment, and nothing provided replaces conventional medical care, advice, diagnosis, or treatment from qualified healthcare professionals. We do not guarantee any health outcomes or results.

2. Booking and Payment

To reserve a spot in one of our cohorts or retreats, a 50% non-refundable deposit is required. Your spot is not officially booked until:

  • The 50% deposit is received in full, and
  • Any required contract/waiver is signed.

Accepted payment methods include e-transfer, wire transfer, credit card, or bank draft payable to The Healing Oasis Resort Inc. The remaining balance is due by the date specified in your booking confirmation (typically prior to arrival). Failure to pay the balance may result in forfeiture of your deposit and cancellation of your reservation without refund.

There’s a separate price for Canadians (CAD) and one for Americans (USD).

3. Cancellations and Refunds

We have a strict no-refund policy due to limited cohort sizes, advance preparations, and resource commitments. Deposits and payments are non-refundable except in the following limited circumstance:

  • If we are able to fill your spot with another paying participant, we will refund the amount paid minus any credit card processing fees (or equivalent transaction costs) and an administrative fee (up to 10%).

We cannot guarantee that your spot will be filled. Cancellations must be submitted in writing (email) to info@thehealingoasis.ca. No refunds or credits will be issued for no-shows, partial attendance, or early departure.

We reserve the right to cancel or reschedule any cohort for any reason (e.g., insufficient enrollment, force majeure events such as natural disasters, health emergencies, or government restrictions). In such cases, we will offer a full credit toward a future cohort at our discretion.

4. Waiver and Release of Liability

All participants are required to sign a separate liability waiver prior to attending. By attending, you acknowledge and agree:

  • You participate voluntarily and at your own risk.
  • We are not liable for any injury, illness, loss, damage, or death arising from participation, including but not limited to accidents, allergic reactions, pre-existing conditions, or interactions with therapies/foods.
  • You release The Healing Oasis Resort Inc., its owners, employees, contractors, and affiliates from any claims related to your participation.

You represent that you are in suitable physical and mental health to participate and have consulted your physician.

5. Conduct and Program Participation

We expect respectful, cooperative behavior. We reserve the right to remove any participant whose conduct disrupts the program, endangers others, or violates our policies, without refund. Full participation in the program (including meals, workshops, and activities) is encouraged for the best experience.

6. Intellectual Property

All content on our website and in our programs (text, images, materials, curricula) is owned by us or licensed to us and protected by copyright. You may not reproduce, distribute, or use it commercially without written permission.

7. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of British Columbia.

8. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance.

9. Contact

For questions, contact us at info@thehealingoasis.ca.

By booking or participating, you confirm you have read, understood, and agree to these Terms.

In loving memory of
Sharon Stetson
Karen Stetson
Isla Rose Stetson
Roger Quanz
Amy Sevenhuysen
Karen Duncalfe
Tanya Sayer
Sharon Stetson
Karen Stetson
Isla Rose Stetson
Roger Quanz
Amy Sevenhuysen
Karen Duncalfe
Tanya Sayer